We need to add a link for “Forgot my password” that would allow users to reset their own password using the email that is set up for them in Nightingale Notes. This is especially important for academic organizations where the students are the users and they use NN one semester, don’t use it the next and then use it again in a following semester. This would save Champ support some calls too.
Champ Ideas
A password reset email means someone entered your ID into a login page and clicked the “I forgot my password” link or equivalent.
Alternately, the email could simply be spam.
There is an invalid password error.
I would, therefore, request you to regenerate/reset my Password for the User Id - xxxxxxxxx to assure an uninterrupted access in the future.
Greeting,
Rachel Gomez